20 things which suppliers could offer to make our lives easier (4)

This week, the last five items in our list of twenty things which suppliers could do to make our lives easier. Delivered as ordered, on time - of course. Thanks for all your feedback - I’ve probably got enough suggestions for another twenty next year! (more…)

20 things which suppliers could offer to make our lives easier (3)

…and we continue to deliver reliably, on time, with numbers 10 to 6 of our countdown of “twenty things which suppliers could offer to make our lives easier”. Actually, it’s been interesting writing this if only to see which of the items’ boxes this newsletter actually ticks, if you consider it to be a product being supplied. We probably have a way to go too! (more…)

20 things which suppliers could offer to make our lives easier (2)

I’m one of the suppliers you can rely on. When I say I’m going to get you the second batch of our “twenty things which suppliers could offer to make our lives easier” list, I deliver. On schedule.

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20 things which suppliers could offer to make our lives easier (1)

Last week I promised you twenty things which suppliers could offer to make our lives easier. Just to demonstrate how irritating it is when people offer more than they can deliver, I’m going to give you five. But if I can get my act together, I’ll try to get you the other fifteen over the next few weeks. No promises though. You know how it is. (more…)

I was just re-reading a piece from a magazine which I edited in the 1990s

I was just re-reading a piece from a magazine which I edited in the 1990s, about “the ideal supplier”. There are some amusing mentions of historic curiosities like fax machines and floppy disks, but the principles haven’t changed one bit. The writer, a stressed-out design engineer, pleads with suppliers to try to understand customers like himself, and think about more than the bottom line. (more…)