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An Associated Spring product story
Edited by the Engineeringtalk editorial team May 11, 2004

Associated Spring has added an online shopping facility to its website, covering some 80% of the company's vast range of springs, washers, die components and fasteners.

Associated Spring has added an online shopping facility to its website, covering some 80% of the company's vast range of springs, washers, die components and fasteners.

Viewing, ordering and buying can now be accomplished in one straightforward online transaction.

Designed specifically for Associated Spring, the new website provides customers with several different ways of identifying or finding precisely the product they need.

For example, an online customer - already familiar with the current printed catalogue and simply wanting to re-order - can go straight to the appropriate product either via the catalogue index or by entering the required part number.

Alternatively, the comprehensive and clearly laid out product sections can be browsed to locate a specific item with the necessary dimensions and performance criteria.

For those unsure which item would be most appropriate, or those with special requirements such as design engineers the Associated Spring website incorporates a unique and invaluable capability: SPEC (Stock Precision Engineered Components) Select.

This innovative feature enables the customer to enter all the required parameters, dimensions, tolerances etc for a particular item and SPEC Select will identify the product that most closely matches the specification and/or performance criteria.

Purchasing online from Associated Spring is flexible, fast and accurate the system is designed to get it right first time, reducing the likelihood of incorrect ordering and the consequent inconvenience to customers of "returns".

Some customers may prefer to use the website, particularly SPEC Select, as a reference tool - especially when it comes to identifying suitable components for an engineering development project before placing orders, as usual, by telephone or fax.

Either way, considerable time will be saved with the correct item identified before contacting Associated Spring there are literally thousands of products listed in the company's online catalogue.

The site uses an international billing house for maximum security and recognised carriers to ensure goods are delivered promptly and to the correct address.

Orders will be processed within 48 hours for both existing account customers and credit card purchases.

Besides providing online access to the company's current catalogue and price list with the facility to choose items, check and place orders using the familiar concept of a "shopping trolley", the Associated Spring website will feature regular special offers.

After several months in design and development, followed by an extended test period, the website went live in April.

Associated Spring is confident the site will prove a reliable service that is very easy for all customers to use from professional engineers to hobbyists, however complex or precisely defined their requirements may be, and regardless of order size.

Find out more about this article. Request a brochure, download technical specifications and request samples here.

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