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Beko reflects on technical services

A Beko Technologies product story
Edited by the Engineeringtalk editorial team Nov 14, 2008

One year on from the launch of its service department, Beko Technologies reflects on the services of this division.

In order to maximise the potential of its product ranges, Beko decided to set up a service department.

When its main product ranges were Bekomat and Owamat, this work was done by the distribution network, and this continues to be the case with these products.

With the advent of Beko drying technology and process equipment, questions were asked about what support the company offered in the event of trouble.

The answer was to create the Beko technical department.

This department provides in-house and on-site support for all products, as well as service support on all other makes of compressed air process equipment.

All service personnel have many years of experience and can offer expert advice on energy saving, as well as an honest appraisal of whether it is best to repair or replace - with comprehensive back-up data to support the advice.

On-site energy services include full leak surveys, flow metering/data logging, dewpoint analysis and oil content monitoring with oil control.

Beko also provides a full air quality testing service.

Any size of adsorption or refrigerant dryer can be serviced and repaired regardless of make.

Beko can also install its own engineering polymer pipework systems and are experts in filtration systems.

If it needs to service compressors, a specialist partner is on hand to collaborate.

In addition to on-site work, Beko offers a service/repair facility for Bekomat drains in house.

Send the unit back to the company and it will give it the full factory treatment, returning it promptly and functioning as new with a guaranteed service.

Find out more about this article. Request a brochure, download technical specifications and request samples here.

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