Product category:
Plant- and Machine-Wide Communications
News Release from: Belgravium | Subject: Belgravium RTA mobility management software
Edited by the Engineeringtalk Editorial
Team on 15 June 2007
Software eases mobile device management
The ability to monitor an individual device or operator's performance can facilitate instant online training and fault finding.
The Belgravium RTA mobility management software enables operational and IT personnel to reduce the complexity and ease the management of their mobile devices and associated network components A typical mobile data capture deployment communicates via a choice of wireless connections such as site-wide Wi-Fi or global GPRS communications
This article was originally published on Engineeringtalk on 28 Apr 2004 at 8.00am (UK)
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Deployments using this form of wireless communications can benefit massively from centralised management of the system, particularly if limited technical resource is available on site or in remote locations.
This ability to monitor an individual device or operator's performance can facilitate instant online training and fault finding.
Installed on a standard PC, either on site, or remotely in an IT department the system allows you to upgrade individual mobile device software.
Devices can be upgraded to the latest release of an operating system, as well as downloading application software patches and version upgrades.
Where instantaneous technical support from Belgravium is required, the RTA system allows immediate dial-in by any member of the Belgravium support team.
This eliminates any delays caused by journey time and also gives a clear real-time picture of the system in operation for the engineer.
The PC system can provide a mirror image of the mobile device.
The screen display of the remote mobile device appears on the central office PC screen, enabling complete visibility of the device at any point during the operation.
This can assist with training issues and speeds up fault analysis.
By default the Belgravium mobile device continuously logs key system events.
By using the RTA software, the wireless system administrator (or Belgravium engineer) can request a log from the device at any time.
Examples of this logging data include battery performance and wireless performance.
The software effectively stops the operators adjusting settings such as IP addresses that can disrupt the smooth running of an operation.
The operator is presented with an initial screen that gives options of what application or system he/she wants to connect to and nothing more.
To access set up configurations requires a password being entered.
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