Vacuum equipment available online
An
Edwards product story
Edited by the Engineeringtalk editorial team
Apr 16, 2004
BOC Edwards has a new online web shop for UK customers.
BOC Edwards has a new online web shop for UK customers.
The shop is accessed through the company's main website and, once registered, customers can search for products and check their account terms before ordering, and then track the status of each order right up to delivery.
Convenient and easy to use, the online shop is accessible 24 hours a day, seven days a week.
Based on a comprehensive catalogue, it offers everything a customer needs to make an informed purchase decision, including technical data and quote creation.
Purchasing is by credit card or by agreed personalised account terms.
Personalised accounts contain all the user's details including order history, order templates and tailored catalogue information.
From the shop, users can also sign up for regular BOC Edwards e-newsletters that contain the company's latest products, news and services.
Antonia Adams, Market Manager responsible for the implementation, comments: "In today's fast moving environment consumers want to be able to buy products at the click of a button.
Our new web shop offers a fast and flexible service that also allows constant tracking of orders, keeping the customer informed at all times".
A dedicated customer support team will respond to all queries via e-mail, or phone if preferred.
Currently in English, French and German versions of the site will be available in June 2004.
Not what you're looking for? Search the site.
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