Vacuum pump company launches interactive website
An
Edwards product story
Edited by the Engineeringtalk editorial team
Aug 19, 2009
Vacuum pump specialist Edwards has launched an interactive website that provides customers with better support, makes purchasing faster and includes information about the company.
The support function provides easy access to the company's engineers and customer teams.
The site features a live chat facility, enabling visitors to have real-time text conversations with Edwards' technical specialists.
This gives customers the opportunity to explain issues and ask questions, use cut and paste functions to transmit documents, screen shots, or links.
Purchasing options makes it faster and easier for customers to buy products, spares and accessories.
Customers can purchase immediately with a credit card without registering.
The website includes information for stakeholders and customers about Edwards and its corporate responsibilities.
Not what you're looking for? Search the site.
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