Package deals bring industrial gases together

Two new packages combining key welding, metal cutting, shielding, inerting and other industrial gases products and services offer comprehensive support to UK industry.

Two new packages combining key welding, metal cutting, shielding, inerting and other industrial gases products and services have been launched by BOC Industrial to give comprehensive support to UK industry.

The packages, Response Red and Response Black, have been tailored to provide the highest quality of gas, equipment and customer service including safety and technical support and advice.

Underpinning both packages is BOC's extensive store of technical knowledge and a network of local experts providing readily available practical business solutions.

Response Red is a core support package giving customers access to BOC technical advice, over 300 different industrial gases as well as gas and safety equipment.

Response Black is BOC's premium package offering all of Response Red with a range of added benefits.

BOC Industrial marketing director Dynes Woodrow said: "From decades of working with UK manufacturers we know that these packages offer the perfect mix of product and service to a whole range of industries from construction to automotive, electronics, pharmaceuticals and food".

Said Woodrow: "Both Response packages are about BOC working closely with our customers to ensure our service is tailored to their individual business needs".

"Red and Black will help our customers respond quickly to changes in demand for their own products and services, whether their need is for round-the-clock gas ordering, welding and cutting equipment delivered to their door or down-to-earth advice from a BOC engineer".

"Response Black takes technical support to a higher level with a series of process audits and seminars each of which is designed to improve our customer's understanding of key processes such as MIG and TIG welding and to ensure all their gas processes and related equipment are operating safely and efficiently".

Response Red and Response Black are built on customer research and insights from BOC Industrial's team of customer service, sales and distribution experts.

The Response packages have been tested with BOC customers before launch.

Both are backed by over 200 different industrial equipment products from regulators and precision flow-measuring devices to BOC's own range of MIG and TIG welding machines, all designed by BOC engineers and manufactured to stringent BOC standards.

Said Woodrow: "From the feedback we've already had we know that both packages support our customers' needs".

"We're confident the mix of structured technical support, quality products and focused service will bring immediate and tangible benefits for our customers while helping them to build a stronger business for tomorrow".

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