Product category:
File conversion software, data capture and plotting
News Release from: Cad-Capture | Subject: Cad-Capture DjVu file format
Edited by the Engineeringtalk Editorial
Team on 25 January 2008
Compressed plans suit use in the field
Dawson had recently invested in integrated PDA/mobile phones so that its service engineers can have all of the information that they need to do their jobs while working remotely on customer's sites.
Cad-Capture has recently completed a project for Dawson Foodservice Equipment (Dawson) in which thousands of technical field service documents were reorganised and reformatted from PDF file format to DjVu file format Dawson is part of Ali Group, which designs, manufactures, markets and services a broad line of commercial and institutional foodservice equipment
This article was originally published on Engineeringtalk on 1 Feb 2001 at 8.00am (UK)
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This equipment is used by major restaurant and hotel chains, independent restaurants, hospitals, schools, airports, correctional institutions and canteens.
Dawson's Service Department's main objective is maximising the availability of its equipment in the field.
The logistics associated with this are complex.
To simplify this task, Dawson had recently invested in integrated PDA/mobile phones so that its service engineers can have all of the information that they need to do their jobs while working remotely on customer's sites.
Dawson services over a thousand different models and manages tens of thousands of parts.
Cad-Capture took all of Dawson's many thousands of technical service documents, including installation and service manuals, wiring diagrams and exploded views and encoded them from large TIFF and PDF file formats, shipped on four CDs to the super compressed DjVu file format.
All these documents have been re-organised and loaded onto each Service Engineer's PDA/mobile phone.
Efficient paging, zooming and panning make for easy navigation and reading of the documents.
All the technical service documents, covering the whole range of equipment, are now instantly available to each and every engineer whenever and wherever they are working.
David Prior, Dawson's Director of Technical Services said "The work Cad-Capture has done will revolutionise the way we work".
"In the past it has simply been impossible to carry all the documentations we need all of the time".
"Now these documents will be available any time, anywhere".
"This will make us so much more efficient".
"We will be able to fix machines quicker and it will reduce the number of return visits that are necessary".
"My team of engineers and I are really looking forward to having all this information available whenever we are away from base".
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