Compressed plans suit use in the field
A
Cad-Capture product story
Edited by the Engineeringtalk editorial team
Jan 25, 2008
Dawson had recently invested in integrated PDA/mobile phones so that its service engineers can have all of the information that they need to do their jobs while working remotely on customer's sites.
Cad-Capture has recently completed a project for Dawson Foodservice Equipment (Dawson) in which thousands of technical field service documents were reorganised and reformatted from PDF file format to DjVu file format.
Dawson is part of Ali Group, which designs, manufactures, markets and services a broad line of commercial and institutional foodservice equipment.
This equipment is used by major restaurant and hotel chains, independent restaurants, hospitals, schools, airports, correctional institutions and canteens.
Dawson's Service Department's main objective is maximising the availability of its equipment in the field.
The logistics associated with this are complex.
To simplify this task, Dawson had recently invested in integrated PDA/mobile phones so that its service engineers can have all of the information that they need to do their jobs while working remotely on customer's sites.
Dawson services over a thousand different models and manages tens of thousands of parts.
Cad-Capture took all of Dawson's many thousands of technical service documents, including installation and service manuals, wiring diagrams and exploded views and encoded them from large TIFF and PDF file formats, shipped on four CDs to the super compressed DjVu file format.
All these documents have been re-organised and loaded onto each Service Engineer's PDA/mobile phone.
Efficient paging, zooming and panning make for easy navigation and reading of the documents.
All the technical service documents, covering the whole range of equipment, are now instantly available to each and every engineer whenever and wherever they are working.
David Prior, Dawson's Director of Technical Services said "The work Cad-Capture has done will revolutionise the way we work".
"In the past it has simply been impossible to carry all the documentations we need all of the time".
"Now these documents will be available any time, anywhere".
"This will make us so much more efficient".
"We will be able to fix machines quicker and it will reduce the number of return visits that are necessary".
"My team of engineers and I are really looking forward to having all this information available whenever we are away from base".
Not what you're looking for? Search the site.
Google Ads
Contact Cad-Capture
Related Stories
- Renault deploys Dassault V6 PLM
- DS acts as technical client for university project
- Controlair selects CDS Catalog and Modelserver
- Simulator receives FAA qualification
- Modelling research funded by Noble Denton
Articles by product category
- Consultancy and Services (903)
- Machine Building (4,517)
-
Engineering Design Software (6,179)
- Engineering Design Software (12)
- 2D CAD software (200)
- 3D CAD software (1,157)
- FEA and structural analysis software (369)
- Fluid, thermal, noise, vibration software (334)
- Simulation, modelling, validation software (914)
- Rendering, visualisation, styling software (196)
- Materials design and moulding design software (151)
- Process, instrumentation, automation software (258)
- Electrical design software (164)
- Publishing and documentation software (229)
- Maths, charting, statistics, QA software (317)
- Data, document management software (310)
- CAM, CNC, production management software (568)
- File conversion software, data capture (351)
- PLM and collaboration software (649)
-
Drives, Motors and Controls (3,361)
- Drives, Motors and Controls (1)
- Precision Motors and Gears (411)
- Industrial Drives/Controls (1,276)
- Linear Drives and Motors (114)
- Industrial Motors (497)
- Stepper and Servo Drives, Motors, Controls (1,060)
- Small Mechanical Components, Joining, Tools (1,975)
-
Control and Instrumentation (5,028)
- Plantwide control (1,324)
- Plant- and Machine-Wide Communications (1,174)
- Smaller-Sized PLCs (387)
- CNC and Motion Controllers (184)
- Mid-range and Large PLCs (201)
- Power Supplies, Uninterruptible Power (562)
- HMIs/Operator Interfaces (294)
- Logic Controllers, Timers and Relays (96)
- Cabling, Conduit, Signal Conditioning (806)
-
Monitoring, Measurement and Quality (5,459)
- Monitoring, Measurement and Quality (1)
- Data acquisition Software and Communications (494)
- Data Acquisition Hardware and PC I/O Boards (472)
- Electrical and Electronic Testing, PAT Equipment (630)
- Form/co-ordinate, optical, vision instruments (703)
- Gauges, Indicators and Instruments (440)
- Data loggers (422)
- Materials testing equipment (421)
- Telecomms/network test equipment, software etc (154)
- Testing and Calibration Services and Information (500)
- Testing, analysing and monitoring equipment (1,222)
-
Electrical and Electronic Equipment Design (4,160)
- Batteries, chargers and circuit protection (555)
- Connectors, Terminals, Busbars, Slip Rings (679)
- Enclosures and Equipment Cooling Fans (709)
- Knobs, Handles and Enclosure Hardware (420)
- PCs and Embedded Systems (798)
- Electrical and Electronic Subassemblies (369)
- Electrical and Electronic Components (630)
-
Materials and Processing (2,963)
- Materials and Processing (5)
- Materials and components (2,215)
- Rapid Prototyping (458)
- Materials processing and testing (285)
-
Engineering Industry News, Resources (6,093)
- Engineering Industry News, Resources (4)
- Engineering Business News, Views (388)
- Engineering Exhibitions, Events (562)
- Engineering Conferences (425)
- Engineering Seminars (400)
- Engineering Industry Developments, Awards (633)
- Engineering Guides, Newsletters (349)
- Engineering Recruitment, Employment (219)
- Engineering Training Courses (433)
- Engineering Education, Resources, Standards (838)
- Engineering Industry Reports, Surveys (597)
- Electronic Resources for Engineers (278)
- Health and Safety Legislation (402)
- Health and Safety Strategy, Risk Assessment (113)
- Health and Safety Consultancy, Software (175)
- Health and Safety Events, Training, News (277)
-
Powertrain Design (3,598)
- Powertrain Design (2)
- Bearings (939)
- Chains and belts (326)
- Gears, brakes, couplings and engines (1,441)
- Hydraulic Components (471)
- Lubricants (418)
-
Capital Equipment (3,387)
- Capital Equipment (1)
- Manufacturing Machinery and Plant Equipment (468)
- Production line blowers and fans (62)
- Compressors and Air Treatment (510)
- Electronics Manufacturing, Tools, Instruments (192)
- Electrical hardware (131)
- Machinery and Production Equipment (1,093)
- Robotics, Handling and Storage (930)
-
Sensors (7,080)
- Sensors (8)
- Accelerometers and Vibration Sensors (427)
- Loadcells, Force Sensors, Torque Sensors (699)
- Pressure sensors (621)
- Flowmeters and Flow Sensors (618)
- Level Sensors and Leak Detectors (527)
- Linear Position Sensors (399)
- Rotary Position, Tilt and Angular Sensors (546)
- Proximity Sensors (700)
- Gas, Chemical, Radiation, Magnetic Sensors (284)
- Humidity and Environmental Sensors (152)
- Temperature sensors (612)
- Vision and Colour Sensors (1,384)
- Barcode Sensors (103)
- Valves, Pumps, Process Hardware (3,623)
