Imerys goes to Supply Chain Management by Internet
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Dedicated Engines product story
Edited by the Engineeringtalk editorial team
Sep 15, 2000
The Pigments and Additives Group of Imerys Minerals is working with Dedicated.engines to improve its supply chain management systems across its European operations using Internet technologies
The Pigments and Additives Group of Imerys Minerals Ltd (formerly ECC International) is working with Dedicated.engines to improve its supply chain management systems across its European operations using Internet technologies.
Imerys recognises that stock replenishment represents a non-value added activity for its customers and sees a mutual benefit in reducing this overhead.
The 'Supply Chain Management by Internet' system from Dedicated.engines will allow Imerys to automate its bulk mineral supply chain to its customers.
Once the web site is configured, the business process can be reduced so that there is no day-to-day involvement by the end user of the bulk minerals and the mineral producer.
Data Capture hardware installed at the customer's site streams bulk storage tank levels to the Internet Web Site Server, where Imerys can set re-order levels via data entry directly onto a dynamic web page.
Once the bulk storage tanks hit the re-order level, the third-party haulage contractor receives automatic notification that a delivery is due.
Early warning allows the haulage contractor to plan his tanker logistics in a cost-effective manner.
Tank levels at each customer's site can be viewed by the delivery tanker on a WAP phone.
This system represents a great leap forward for Imerys and its customers.
Currently, bulk storage tank levels are monitored by Imerys' customers themselves.
Many customers require multiple mineral deliveries every week.
The new system will assist the customers by initially allowing Imerys to directly monitor the bulk tank levels for the customers, thus side-stepping the customer's current labour intensive task and avoiding the need for their purchasing department to raise individual orders several times each week.
Imerys views customer service as paramount and the provision of this new service to its customers is a strategic step in customer service enhancement.
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