New repair and maintenance facility for GDS

Global Display Solutions has a new repair and maintenance facility at Keighley in Yorkshire.

Global Display Solutions has a new repair and maintenance facility at Keighley in Yorkshire.

This high-tech unit is designed to offer a diagnostic and problem-solving solution for information displays and monitors.

Incorporating the latest in CRT/LCD displays diagnostic and calibration equipment, this high-tech unit is designed to test information displays and monitors for faults, and to then repair them according to the diagnosis.

Briefly, the procedure carried out by the new unit is: all received units are unpacked, their details entered onto a comprehensive database and then they are tested to confirm customer's fault description, or to ascertain the actual fault, again all details are added to the database.

Fault diagnosis and repair (to component level) of the display then takes place.

The monitor is then 'set to work' (STW) using special to type test equipment (STTTE) and software specifically designed for GDS.

On completion of STW the displays are placed on soak (a 'test run' of 4-24 hours), and CRT monitors are checked on the PAT (portable appliance tester).

All monitors are then packed and dispatched as necessary.

Steve Gray, an ex-Royal Navy Chief Petty Officer Weapons Engineering Mechanic (Radio) was employed to design and manage the new facility for GDS.

Gray's brief from GDS was to design a technically advanced and high performance repair and maintenance facility, to provide GDS customers with the most efficient and professional service possible.

In addition, the facility would need to have the capabilities of continuing to match the growing needs of all GDS customers in the coming years.

GDS is not a company to take half measures, and so it was decided that a substantial investment would be made to ensure that only the best equipment for this new facility would be used.

Gray comments: "All the equipment in the new facility is top of the range.

This high standard will enable the repair team to continue to cope with the range and scale of what is in the company pipeline".

The facility took two months to be completed, and this included installing the latest technology for monitor repairs and software management systems to maximise the efficiency of the service for GDS customers.

Software that was specifically written for GDS enables the repair team to plug monitors in for a 95% automatic setup, so reducing repair time and enabling GDS to service customer needs more quickly.

Gray adds: "A new database has been installed enabling us to record even more detail regarding monitor faults and repairs.

This is already being utilised by the QA team to help improve procedures and drive down fault percentages even further".

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