Product category:
Plantwide control
News Release from: Honeywell Industry Solutions
Edited by the Engineeringtalk Editorial
Team on 26 May 2004
Frost and Sullivan rewards
pharmaceutical work
Honeywell has received Frost and Sullivan's prestigious Pharmaceutical Automation Customer Value Leadership (CVL) of the Year Award.
Honeywell has received Frost and Sullivan's prestigious Pharmaceutical Automation Customer Value Leadership (CVL) of the Year Award Frost and Sullivan, a global leader in growth consulting, presents the award each year to the company that has best demonstrated the ability to expand its customer base, while leveraging existing strengths with more innovative value-creation and enhancement strategies than competing vendors
This article was originally published on Engineeringtalk on 11 Feb 2003 at 8.00am (UK)
Related stories
Next generation process knowledge system on time
Honeywell Industry Solutions has released its ground-breaking industrial automation system Experion PKS on schedule.
Process knowledge system goes offshore
Brunei Shell Petroleum has chosen Honeywell's Experion PKS Process Knowledge System for monitoring, control and safety shutdown operations at its Well Jacket-2 platform off the coast of Brunei.
This award recognises Honeywell's successful sales entry, customer acquisition and service strategies and the degree to which those strategies have met customer needs.
"Honeywell has shown exceptional understanding of the business needs of pharmaceutical customers", says Frost and Sullivan Team Leader Sath Rao.
"Its ability to take responsibility for consulting and validation services, automation, manufacturing execution systems deployment, and consistent, on-time deliveries, has helped the company generate repeat orders from its installed base".
"Many pharmaceutical customers have selected Honeywell as their one-stop-shop for systems and services", said Rao.
"By taking this umbrella approach, customers enjoy the convenience of working with one vendor and greater confidence that they are in compliance with current and emerging regulatory requirements, such as FDA 21 CFR Part 11".
Further reading
Strong demand for Experion PKS
Honeywell Industry Solutions has received orders totalling approximately $200 million so far for Experion PKS, its next-generation business, process and asset management system.
System provides ultimate critical safety control
Safety Manager PKS is the new safety system foundation for Honeywell's Process Knowledge Solution suite.
Programme aims to improve asset usage
PKS for Asset Effectiveness is a suite of hardware, software and services that helps customers in process industries optimise the performance of installed industrial assets.
"The Frost and Sullivan award win illustrates Honeywell's understanding of our pharmaceutical customers' business needs", said Jack Bolick, President, Honeywell Process Solutions.
"Relationship-building efforts have significantly contributed to Honeywell's generating repeat orders from our installed customer base as well as new orders in the pharmaceutical industry".
Using a variety of Honeywell products and services, pharmaceutical customers can achieve compliance to current and emerging regulatory requirements, such as FDA 21 CFR Part 11, with the added advantage of employing just one vendor.
Having a single interface is particularly beneficial because pharmaceutical applications require stringent record keeping and reporting.
For example, customers must monitor indoor air quality and indoor air cycles, while maintaining corresponding records tagged to batch lot numbers.
One way that Honeywell tackles these strict demands is through pharmaceutical facility management solutions, which help customers control costs.
The Honeywell Enterprise Building Integrator (EBI) facility management system is an example of a core platform that integrates information from different enterprise subsystems, including process automation platforms, environmental control systems and MES.
EBI allows customers to use one system to meet their challenging needs and eliminates concern about integration loopholes and cost overages.
Customers have also reported dramatic returns on investments after implementing Honeywell POMS MES solutions.
By integrating best practices with quality and regulatory compliance, Honeywell pharmaceutical solutions have enabled customers to minimise risk, increase throughput, lower production costs, and reduce time to market.
Honeywell POMS MES has proven especially effective in resolving customers' problems with batch records and product recipes.
A market leader in the pharmaceutical segment, POMS MES surpasses other electronic batch record (EBR) solutions in the industry.
Flexible and intuitive, the technology solution provides links to enterprise resource planning software and advanced factory scheduling (AFS) applications, which offer specialised approaches to optimise production.
The Honeywell Document RX asset management solution complements POMS MES by helping customer's track maintenance procedures and standards and monitor work order management.
To qualify for a Frost and Sullivan CVL award, candidates must meet predetermined criteria set by industry analysts.
Through primary and secondary research methods, analysts track companies' market positions and market growth, and compare their customer install-bases and revenues year-to-year to monitor customer response and market expansion.
When a company continues to capitalise on market opportunities with innovative solutions, while driving customer value, it becomes a candidate for the CVL Award.
• Honeywell Industry Solutions: contact details and other news
• Email this article to a colleague
• Register for the free Engineeringtalk email newsletter
• Engineeringtalk Home Page
Search the Pro-Talk network of sites
