Web-based system aids calibration management
A
Livingston UK product story
Edited by the Engineeringtalk editorial team
May 30, 2002
Over the last year Livingston's web-based calibration management system has proved popular by dramatically relieving the burden of managing the calibration process.
Over the last year Livingston's web-based calibration management system has proven itself to be a very valuable and popular tool for customers by dramatically relieving the burden of managing the calibration process and the day to day administration traditionally associated with calibration management.
Customer demand for a web based calibration management system has been so strong that Livingston's Calibration Management Services division reported a 20% surge in revenue since the system's launch during what were typically seen as tough market conditions for the industry.
The proprietary online system - officially launched in March 2001 as part of Livingston's Calibration Management Service - has filled a void by offering its users many advantages throughout the calibration process.
For example, the system can automatically inform customers when equipment is due for calibration.
Customers can then log on to the password-controlled site to start their calibration process by scheduling collections.
Once they have scheduled their calibration work they can access real-time work-in-progress reports allowing them to quickly and easily check their equipment's calibration status.
On completion all calibration results, reports and certificates are stored online in a paperless database for easy access.
The web-based calibration management system was developed in line with Livingston's overall business aim of continuously providing customers with innovative solutions that save time, money and resources.
Livingston themselves use the system to manage their own extensive test and measurement equipment inventory, the largest in Europe.
"As the leading independent calibration player in Europe, our Calibration Management Service offers a lot more than just calibration and it allows our customers to avoid heavy investment in the administrative and logistic burden of equipment management", explains Masten Evans, Operations Manager, Livingston UK.
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