Copsey to focus on customer needs
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NDC Infrared Engineering product story
Edited by the Engineeringtalk editorial team
May 14, 2003
NDC Infrared Engineering has appointed Peter Copsey as Operations Director.
NDC Infrared Engineering has appointed Peter Copsey as Operations Director.
The appointment is part of the company's commitment to maintain worldwide recognition for the supply of accurate, reliable, sensors and systems and outstanding global support.
Copsey's decision to join NDC Infrared Engineering follows a long and distinguished career in the manufacturing industry spanning more than 20 years where he has held positions with major companies including the Alcatel Group and Smiths Industries.
Most recently, Copsey worked for Whitecroft Lighting where he began as Manufacturing Manager before taking on the position of Operations Director in 1999.
During this time Copsey was involved in a successful management buyout.
Responsible for the production and customer care/service teams, Copsey will play a prominent role in leading quality.
Copsey will work with suppliers in the manufacturing process to develop systems focused on the specific needs of customers.
Copsey was enticed by the opportunity to play a major role in establishing NDC Infrared Engineering's UK headquarters in Maldon as the pan-European centre for service and to maintain and develop further the company's number one market position in both systems and sensors.
"NDC Infrared Engineering is focused on delivering leading edge solutions with excellent customer service and support", commented Copsey.
"I was really impressed by the strong product range and the company's constant desire to meet and exceed customer expectations.
The lean operation, motivated people and good investment profile create a solid platform for me to move the business forward in terms of quality, service and support".
Bromley Beadle, Managing Director, NDC Infrared Engineering said: "I am delighted to have Peter on board.
His vast experience in the manufacturing supply chain and dedication to quality, customer services and support will further assist NDC Infrared Engineering in delivering customer-focused, innovative, cost effective solutions which add value to our customers throughout the world".
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