Pilz provides free maintenance to customers
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Pilz Automation Technology product story
Edited by the Engineeringtalk editorial team
Feb 12, 2009
Pilz is offering free 24/7 technical support to all of its customers.
Typical enquiries received by Pilz include questions concerning product selection and application, specifications, standards, assessment and calculation of safety integrity and fault identification and remedies.
Pilz Automation Technology believes easily accessible product technical-support is an important element of customer service.
Since it was introduced, the 24/7 telephone support has resolved numerous customer out-of-hour breakdowns.
For customers that do not have in-house engineering capability for completing machinery safety related projects, Pilz also offers a range of engineering and consultancy services, for which written quotations can be provided upon request.
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