Product category:
Publishing and documentation software for Engineering
News Release from: PTC - Parametric Technology (UK) | Subject: Arbortext Dynamic Publishing Solution
Edited by the Engineeringtalk Editorial
Team on 15 January 2008
Publishing system gets catalogue online
Grand River Group decided to implement a solution that would provide distributors and retailers with the most up to date, accurate parts information in the shortest timeframe possible.
Grand River Group has significantly reduced the publishing time for its parts catalogue using PTC's Arbortext Dynamic Publishing Solution Using Arbortext, Grand River is now able to distribute its parts catalogue online
This article was originally published on Engineeringtalk on 13 Mar 2002 at 8.00am (UK)
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Arbortext allows companies to create re-usable components text and illustrations and configure and publish this content for specific audiences to a variety of media types in multiple languages.
Grand River uses Arbortext in conjunction with Windchill as part of the PTC Product Development System (PDS).
Grand River Group is a motorcycle manufacturer that anticipated that its parts supply business would become its fastest growing segment.
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However, it soon became clear that the traditional manual process of editing and publishing parts catalogues couldn't keep up with the updates of products available on the market.
The discrepancy between catalogue and actual product offerings caused errors in orders, impacting the quality of customer service and slowing the company's ability to take revenue on orders.
Consequently, Grand River Group decided to implement a solution that would provide distributors and retailers with the most up to date, accurate parts information in the shortest timeframe possible.
Ultimately, Grand River selected Arbortext to significantly reduce the time required to create new content for the catalogue while at the same time lowering the cost of publication and distribution.
Because Arbortext is part of the PTC Product Development System, Grand River was also able to manage the catalogue information with Windchill.
Using the service bill of materials data in Windchill, the Arbortext solution enables the automated publication of the catalogue, which can be delivered in both PDF and web-based formats.
Additionally, the Parts Supply Department is now able to create three separate parts catalogues for three different vehicle models weekly.
"The PTC PDS is the answer to improving our business by helping us maintain the highest customer service standards", said Deng Xiao Li, Parts Supply Department Manager, Grand River Group.
With the implementation of Arbortext, customers are able to purchase the parts they ordered with greater efficiency than previously available and can be confident that they will get the components they need.
Additionally, the PTC PDS is capable of creating the parts catalogue automatically and publishing catalogues on a regular basis.
As a result, the publishing cycle of parts catalogues has been reduced to 10 work days from the original 22 days.
"This is a great example of PTC's Product Development System providing end-to-end process support from product data to after-market catalogues" said Martin Walters, Director Automotive Market Strategy, PTC.
"Our solution's integral approach enables our customers to work faster and more efficiently than with any other solution".
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