Award-winning HMI software enhances value
A
SolutionsPT product story
Edited by the Engineeringtalk editorial team
Jul 26, 2005
Wonderware's InTouch 9.0 human machine interface software has won the 2005 Customer Value Enhancement Award from Frost and Sullivan.
Wonderware's InTouch 9.0 human machine interface (HMI) software, sold and supported in the UK and Ireland by Stockport based Pantek, has won the 2005 Customer Value Enhancement Award from Frost and Sullivan.
This is the third award Wonderware has received from Frost and Sullivan for its InTouch 9.0 HMI software in two years.
The award recognises Wonderware's ability to consistently deliver innovative solutions that meet the needs of customers in the process industry and helps them not just monitor key performance indices but enables them to impact the profitability of their businesses in real time.
This award also acknowledges Wonderware's successful sales entry, customer acquisition and service strategies and the degree to which those strategies have met customer needs and requirements.
The Customer Value Enhancement Award is presented each year to the company that has best demonstrated the ability to expand its customer base - while maintaining the existing installed base - with more innovative value creation and enhancement strategies than competing vendors.
Such innovation is expected to significantly improve customer interaction and contribute to customer satisfaction.
In addition to receiving this award for Customer Value Enhancement, Wonderware also has received Frost and Sullivan's Customer Value Leadership Award in May 2004 and the Product Innovation Award in May 2005.
"One of the typical challenges faced by business managers is the complexity of integrating data resident in disparate repositories and locations", said Sath Rao, Research Manager for Industrial Automation and Process Control at Frost and Sullivan.
"Wonderware's InTouch 9.0 software helps customers exploit the functionality of Microsoft's NET initiative and develop strategies to maximise operational efficiencies".
"Customers from a diverse group of industries ranging from food and beverage, oil and gas to discrete manufacturing sectors have provided Wonderware with their vote of confidence".
Frost and Sullivan noted that Wonderware's ArchestrA integrated development environment enables customers to realise the benefits of a seamless automation system with reduced engineering and project lifecycle costs.
It also enables customers to integrate diverse global manufacturing resources.
In addition, the market research firm highlighted Wonderware's use of SmartSymbol technology which enables InTouch application developers to create symbols as templates that connect to ArchestrA objects or InTouch tags using remote references.
Redeploying at a different site implies edits to the template on the fly, which automatically propagates through various applications in the system.
Frost and Sullivan noted that Invensys has acted as an industry visionary with its delivery of customer-winning products and solutions based on ArchestrA technology.
Invensys received Frost and Sullivan's Industrial Automation Technology of the Year award in 2004 for ArchestrA technology.
The ArchestrA software architecture significantly reduces total cost of ownership by providing a single, comprehensive toolkit for the entire range of plant automation and information application requirements along with the ability to rapidly reuse and deploy best engineering practices.
"Using the ArchestrA architecture's integrated development environment, customers can realise the benefits of a cohesive, integrated automation and information system as well as integrate diverse global manufacturing resources", Rao said.
"After an extensive survey of user needs, Invensys took the bold step to develop a comprehensive software architecture based on Microsoft technologies including NET to provide a 'future-proof' applications platform called the ArchestrA architecture".
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