Management software looks after UPS systems

Edited by the Engineeringtalk editorial team May 2, 2003

Teleguard is a powerful UPS management tool that connects over networks or via a modem, enabling users remotely to supervise and control the status of their UPS installation in real time.

Teleguard, the latest UPS monitoring and control system from Riello Galatrek, is a powerful yet simple to operate UPS management tool that connects over networks or via a modem, enabling users remotely to supervise and control the status of their UPS installation in real time.

Teleguard is compatible with the Power Dialog Plus, Multi Dialog, Master Dialog and PowerCentre2 ranges of Riello Galatrek UPS, and is available either as a stand-alone product - allowing users to monitor their own installations - or as a complete service, offered through the Riello Galatrek UK service centre.

Teleguard uses standard databases to store information about the monitored UPS, as well as user rights and customer details.

Its 24/7 monitoring capability permits either the customer or the Riello Galatrek service centre to control UPS devices situated at any geographical location simply by using standard communications protocols.

Customers can use the system to group audible alarms into defined categories, including critical, major and minor.

Depending on the severity of the alarm, Teleguard can be programmed to log the event to its database, sound, produce a local or network pop up message, run a script command, send a fax or e-mail or play back a prerecorded message over the telephone.

The software can also be set to contact the Riello Galatrek service centre for a health check at regular intervals.

For users that prefer to specify a fully managed service, Riello Galatrek offers a series of Teleguard annual service packages, depending on the customer's individual requirements.

Silver, Gold and Platinum schemes are available, offering respectively next day, same day and 4 clock hour response times.

Teleguard is fully compatible with Riello Galatrek's established PowerShield2 UPS monitoring and control software.

This enables the software to display information in the form of barcharts, and digital values for critical UPS data including mains voltage, UPS load and battery charge percentage.

A graphical display provides detailed information on a wide range of UPS parameters, featuring an events log that retains details on and changes in UPS operating status, allowing users to check trends on input voltage, load applied and battery backup.

UPS devices that are linked to Teleguard via the PowerShield2 software can be configured with their own shutdown procedures to offer the highest levels of system security and power management.

This enables users to program their preferred power off and power up requirements, which the system then initiates.

Activity can be scheduled by day, week or any other appropriate timescale.

This facility allows users to detail both a sequential or priority based UPS shutdown, in an orderly manner - especially important where critical file servers must be powered down in a particular order, in the event of mains failure.