Product category:
Power Supplies and Uninterruptible Power Supplies
News Release from: Riello UPS | Subject: Maintenance plans
Edited by the Engineeringtalk Editorial
Team on 22 July 2003
Maintenance plans keep critical UPS
systems up
Riello Galatrek has devised a new series of maintenance plans, designed to operate in conjunction with the company's innovative TeleGuard remote UPS monitoring and control service.
Riello Galatrek has devised a new series of maintenance plans, designed to operate in conjunction with the company's innovative TeleGuard remote UPS monitoring and control service Each of the new plans offers customers enhanced response levels for critical sites, compared with those included in the standard product warranties
This article was originally published on Engineeringtalk on 3 Oct 2000 at 8.00am (UK)
Related stories
Compact rack-mount UPS ideal for control rooms
Available in capacities to service loads of up to 1kVA, Advance-Galatrek's Elite UPS are ideal for telecoms, call centre, computer suite or control room applications.
Front end power protection even for extremes
Computing, communications, internet service providers and other 24/7 operations can now access flexible, enterprise-wide, power protection with the Elite PowerCentre UPS from Advance-Galatrek.
The plan response times are: Silver - next working day; Gold - same working day; and Platinum - 4 clock hours with access to a manned 24/7 response team.
The new maintenance plans include free parts and repair labour cover, and operate across the UK and Ireland through an extensive network of Riello Galatrek engineers.
Each of the plans includes a preventive maintenance visit inside warranty and the option for one outside warranty, each performed by Riello Galatrek qualified engineers.
For relatively new sites preventive maintenance visits offer predominantly an inspection function that can be systemised into a remote monitoring facility.
However, as the age and complexity of a UPS installation increases preventative maintenance visits orientate towards physical inspection and potentially the replacement of consumable parts.
A remote preventative maintenance visit is recommended after six months, for new systems inside warranty.
This comprises an inspection by a Riello Galatrek engineer from within the service centre, using the TeleGuard remote UPS management system.
Where necessary the Riello Galatrek service centre can arrange for a site visit with the correctly identified parts required to bring the UPS back to full operating efficiency.
For older systems outside warranty, a Riello Galatrek engineer performs an annual site visit with a general emergency spares kit, laptop, and the necessary interrogation software and documentation to perform diagnostics.
This is especially recommended for systems of three years and older, where battery ageing starts to become more physically evident.
For the utmost security, customers with sensitive and mission critical applications can incorporate both types of preventive maintenance visit into their plans.
The TeleGuard software package is a client/server application for the monitoring and control of UPS connected over networks or modem lines anywhere in the world.
TeleGuard uses databases to store information on the monitored UPS, defined views, user rights and customers.
• Riello UPS: contact details and other news
• Email this article to a colleague
• Register for the free Engineeringtalk email newsletter
• Engineeringtalk Home Page
Search the Pro-Talk network of sites
