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Support goes beyond the basics

A Rofin-Baasel product story
Edited by the Engineeringtalk editorial team Jul 6, 2005

Rofin-Baasel employs fully qualified and highly experienced engineers to provide telephone and onsite technical support.

Offering optimum service support for maintaining their YAG, CO2 and diode lasers, Rofin-Baasel employs fully qualified and highly experienced engineers to provide telephone and onsite technical support to Rofin customers.

Service contracts are available for all systems and manufacturers and are especially useful for systems running 24/7.

A service contract provides out of office hours support 24/7, 365 days of the year as well as other attractive benefits.

Rofin-Baasel, located in Daventry, Northamptonshire is backed up by a comprehensive stock of spare parts helping to ensure customer support is of the best standard and response times are minimal.

In addition to having well-maintained lasers, having well-trained employees who understand the equipment they are operating proves the best return on investment, and ensures trouble free operation.

Going "beyond the basics" and optimising the use of software capabilities can save process time and in turn help to generate more profit for companies.

Rofin offers a variety of tailored training programs to suit individual customer needs.

Courses are held at Rofin-Baasel where customers can benefit from hands-on training on the fully equipped demonstration area, however if preferred training can be conducted at the customer site.

Find out more about this article. Request a brochure, download technical specifications and request samples here.

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