Drives deal provides increased support
A
Silverteam product story
Edited by the Engineeringtalk editorial team
Mar 26, 2008
Silverteam has appointed seven-branch Bearing Traders (BTL) as a distributor for Hitachi Drives and automation equipment across the northern Home Counties, the North East and North Wales.
Silverteam has appointed Bearing Traders (BTL) as a distributor for Hitachi drives and automation equipment across the northern Home Counties, the north east and north Wales.
Traditionally BTL has focused on power transmission and driveline equipment.
"Strategically, we realised that our market is changing and we need to offer our clients more a wider range of products and increasing levels of technical support".
"They need a one-stop shop for both equipment and support, so we decided to add drives, PLC etc to our portfolio", explains MD Gary Hughes.
Technical staff are regularly visiting Silverteam for training in the new equipment and Hughes says if growth continues at its initial rate that he will be recruiting more engineers by mid-year.
BTL's High Wycombe headquarters has always been active in the food and furniture industries.
Its Wrexham, Hartlepool and Bishop Auckland facilities are all finding that the traditional heavy industries of their regions have diminished in size, but now rely more on distributors rather than in-house stock.
"Those branches are also serving start up industries encouraged by regional development boards", says Hughes.
"These can be very diverse and often have demanding needs that we have not come across before".
"However we know that they are likely to be very long-term customers and to become mainstays of the local economy, so every stop is pulled out to help them".
"In fact it was this sort of challenge that helped us realise that our market is changing, that we need to offer a wider range of products and greater technical back up" Hughes said.
And with a branch in Uxbridge near the centre of the UK film industry, BTL engineers have also become quite expert at special effects.
"A few years ago I worried that the rise of Computer Generated Imagery would sink our involvement; but in fact it has encouraged more special effects, most of which are part-CGI, part-mechanical".
"So we are doing more film work than ever" Hughes said..
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