Software makes sense of GSM machine alarms
A
SeNd Technology product story
Edited by the Engineeringtalk editorial team
Jul 9, 2004
MessageHQ from Send Technology is a PC based application for monitoring and logging incoming calls and SMS messages from remote locations.
MessageHQ from Send Technology is a PC based application for monitoring and logging incoming calls and SMS messages from remote locations.
The demand for remote GSM devices has escalated during recent years with M2M (machine to machine) communications reducing the need for expensive site visits and being informed of remote data such as faults and production rates.
The problem comes when there are numerous sites sending messages back to one mobile phone.
This user can get bombarded with data, which need to be acted on and logged.
MessageHQ elevates this problem by routing all the remote sites to a PC based software and hardware package that can monitor multiple sites and record data from remotely deployed GSM devices.
Working with both the caller line ID and SMS messages, MessageHQ displays a pop-up alarm window highlighting the location and specific alarm.
This is crossreferenced to its internal database and useful site/remedial information is displayed alongside the alarm.
This information can include contact details, addresses, pictures and specific sound tailored to the alarm.
All data are logged in a free-form database, which provides historical information on problematic sites or details of production/process data from remote locations.
An acknowledgment command ensures attention has been recognised.
Available in Lite and Pro versions MessageHQ compliments the range of intelligent GSM devices, such as GSM Alarm and GSM Control available from Send Technology.
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