Company upgrades customer service offering

CSE Servelec is one of the few system integrators which offers a team of skilled engineers who are totally dedicated to Customer Support.

CSE-Servelec has become a member of the Help Desk Institute (HDI) enabling a wide range of benefits to ensure its help desk is equipped to meet customers' needs.

CSE Servelec believes that providing excellent IT service and support is increasingly important, therefore as a member of the HDI, it will gain access to a wide range of industry information, expertise and resources.

The Help Desk Institute (HDI) is the an authority on service desk and IT support related issues, providing specialist information and research about the technologies, tools and trends of the industry.

It is Europe's only support network for IT service desk professionals, providing service management consulting, customised training courses and qualifications.

The HDI sets the standards for the IT support industry and is the conduit for delivering knowledge and career enhancing skills to the professional community.

CSE Servelec is one of the few system integrators which offers a team of skilled engineers who are totally dedicated to Customer Support.

CSE Servelec provide long-term peace of mind with maintenance support tailored to suit the specific requirements of each customer.

Many support arrangements include remote access to customers system under stringent security control, which provides immediate help desk assistance, 24 hours a day, 365 days per year.

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