E-business systems aid fluid-system specification

Edited by the Engineeringtalk editorial team Apr 18, 2003

Swagelok independent sales and service centres offer a complete line of e-business tools in European languages to help end-customers research, specify and purchase Swagelok fluid system components.

Swagelok independent sales and service centres offer a complete line of e-business tools in European languages to help end-customers research, specify and purchase Swagelok fluid system components.

End-customers can search for thousands of fluid system components, get quotes, buy products by purchase order or credit card, and check order status in French, German, Spanish and English through their selected independent sales and service centre's eStore.

The products eStore enables purchasing in local currency and allows end-customers to download product catalogues, sales drawings and CAD templates.

The Swagelok products eStore is also available in Chinese and Japanese.

For end-customers without online access, there is the Swagelok Products CD-ROM Collection - the same features available online are offered on a CD.

Swagelok independent sales and service centres support a full set of electronic data interchange (EDI/EDIFACT) transactions, including quotes, orders, invoices and acknowledgements.

Each EDI/EDIFACT system is integrated seamlessly with internal business systems, so orders are processed quickly and accurately.

Support is also available for participation in marketplaces, with catalogue extracts and marketplace punchouts/round trip.