Aftermarket service for UK dust equipment buyers

A Torit DCE product story
Edited by the Engineeringtalk editorial team May 23, 2001

Torit DCE, world leaders in dust, fume and oil mist collection systems, has established a dedicated Aftermarket Department for its UK customers.

Torit DCE, world leaders in dust, fume and oil mist collection systems, has established a dedicated Aftermarket Department for its UK customers.

The primary objective of the new department is to offer genuine guaranteed spares for Torit DCE products, at a competitive price, available from stock and with of maximum efficiency and reliability.

A freephone number - 0800 1 697959 - has been set-up, backed by a team of highly experienced service engineers and after sales support personnel to ensure parts enquiries and ordering is easy, quick and trouble free.

Torit DCE's range of filtration solutions encompasses a variety of media including cartridge technology, spun-bonded polyester modules, fabric bags and rigid sintered elements.

Buying spares that are guaranteed by Torit DCE eliminates the danger of incompatible parts from other sources causing breakdown and premature system failure.

Alan Wilkinson- UK Sales Director comments, "We have invested in totally new systems to effectively handle the processing and despatch of spares orders and have made substantial investments in a dedicated parts stock inventory, which is held in a specially developed off-site facility.

Customers have the benefit of a full range of genuine Torit DCE spare parts, advice on the correct part to choose, and impressive discounts on volume orders." He continues, "The Aftermarket Department offers a truly customer focused service designed to eliminate expensive downtime and potential system failure caused by using inferior products from alternative suppliers." Recognised as a pioneer in the industry, Torit DCE continues to develop market leading products, systems and services to optimise process efficiencies through effective dust, fume and oil mist control.

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