Support team set to expand

A Trionics product story
Edited by the Engineeringtalk editorial team Aug 3, 2006

Trionics is looking to strengthen its pre- and post sales support team, as part of its complete service ethic.

Leading Autodesk Authorised Systems and Training Centre, Trionics, is looking to strengthen its pre- and post sales support team, as part of its complete service ethic designed to ensure customers derive maximum return from their Autodesk manufacturing and data management software investment.

"For more than a decade, our success has been built on providing total design solutions", confirms joint Managing Director, John Pickering, "including consultancy, installation, training and sales support".

"In particular, we have an especially broad skills base and are structured to provide our loyal customer base with highly responsive and flexible sales support".

A range of subscription and support packages are available, designed to meet the specific needs of individual clients, In addition, the annual Trionics User Conference - now in its fifth year and attended by more than 100 clients and prospects, including business and technical representatives form Autodesk - reflects Trionics' pragmatic, hands-on approach to manufacturing design.

Training forms a central part of Trionics' support programme and subscription clients can now take advantage of monthly surgeries at its well-equipped offices in Ossett and Derby, in order to look at individual user issues in greater depth.

"In our experience, regular, high quality training should not be viewed as an optional extra or 'nice to have'", believes Pickering.

"Rather, it is key to ensuring that companies get the most out of their Autodesk investment in delivering competitive design".

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