Product category:
Production Services
News Release from: Eriks UK | Subject: Maintenance services
Edited by the Engineeringtalk Editorial
Team on 27 August 2002
Repairs division wins major contract
Wyko Industrial Services' Electronic Repairs Division has won a maintenance contract to repair and asset manage industrial electronics at one the UK's largest food processing and canning sites.
Wyko Industrial Services' recently established Electronic Repairs Division has won a major maintenance contract to repair and asset manage industrial electronics at one the UK's largest food processing and canning sites The agreement covers all board-mounted electronics, typically including machine controllers, drives and servo equipment such as motors, controllers and encoders
The issuing company, one of the most familiar household brand name food producers, made the final decision based on a number of considerations, including Wyko's previous success with a similar project for Ford Getrag at Halewood.
Victor Harris of Wyko's Electronic Repairs Division in Aintree commented, "Five companies were invited to tender and Wyko were by no means the lowest price bidder.
For a contract of this type to work, the supplier has to be able to deliver on service commitments and I believe confidence in our ability to deliver won out.
Effective management systems, detailed site inventory, in-house technical expertise and available capacity are all crucial elements.
The contract is operated on a fixed price/cost down basis and so the Wyko team were keen not to fall into the trap of bidding too low just to secure the contract.
We knew that we had a strong written proposal to submit, including asset management, stock control and a detailed scheme of preventative maintenance that we hoped would tip the balance in our favour.
In a cost down situation, the recipient company agrees to pay a monthly figure for repairs and has to be sure that the service supplied will be first rate or their money is wasted".
As an approved Danfoss repair specialist, Wyko had already carried out repairs on equipment at the client's site, proving their expertise and speed of service prior to the contract being opened for tender.
Wyko was also able to show the effective results of a similar contract already in operation at the Getrag Ford Power Transmission Plant at Halewood.
Harris admits "The Getrag Ford contract taught us a great deal about our tendering technique for this type of industrial electronic asset management contract, but more about ensuring our service and systems are fast, efficient and accurate.
This has given us the confidence to bid for and win this type of contract.
Getrag Ford is extremely pleased with the work we have done and found our detailed monthly reports a welcome reassurance of the benefits the service has brought.
Our new client can expect the same levels of service and success from us".
Keith Hargreaves, Wyko's Area Director added, "Wyko have a close working relationship with our large scale manufacturing clients, we believe a high level of inclusion is essential for us to provide the most efficient maintenance and repair services.
This approach has enabled us to grow by providing structural business solutions where cost control and profitability become medium to long-term goals rather than a result of short-term 'quick fix' measures.
In this instance, stock control has developed into 'asset management' and preventative maintenance is used as an investment in minimising down time by ensuring emergency work is kept to an absolute minimum.
The result is a smoother running factory with lower overall costs". Request a free brochure from Eriks UK ...
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