Four year cover for petrochemical plant
Long-term maintenance contract covers instrumentation equipment at Nanhai Petrochemical Complex in Huizhou, China.
Yokogawa Electric has signed a long-term maintenance contract with Cnooc and Shell Petrochemicals under which it will maintain the instrumentation equipment at CSPC's Nanhai Petrochemical Complex in Huizhou, China.
The contract is for just over four years, from November 2005 to December 2009.
Yokogawa will provide round-the-clock support for the Yokogawa products installed throughout the plant, ranging from central control monitoring facilities such as information management systems and Foundation Fieldbus compatible integrated production control systems to field devices.
In addition to the traditional services of after-sales support and supply of parts, the company is exploring business opportunities involving the provision of advanced preventive and predictive maintenance services.
Because of this, the company's Global Response Centre was moved to the Tokyo headquarters, along with new facilities, in June 2005.
Yokogawa also established a response centre in Shanghai in July 2005.
In China, plant owners usually take responsibility for performing maintenance and rarely ask the manufacturer to play a role in this.
However, CSPC opted for this long-term maintenance contract with Yokogawa because of the company's ability to ensure the stable operation of a plant over its lifetime.
Proactive efforts such as the opening of a service centre in Huizhou at the same time its plant commenced operations also helped improve CSPC's confidence in Yokogawa's ability to provide a timely response to its requests.
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