CAD website offers new features
A
ZWCAD product story
Edited by the Engineeringtalk editorial team
Aug 28, 2007
ZwCAD's online forum provides a mechanism for users to communicate with each other.
ZwCAD has added an interactive online discussion forum and Live Support options to its website.
The aim of the online forum is to provide a mechanism for users to communicate with each other and allow free discussion between ZwCAD users all over the world.
The new Live Support option will also enable ZwCAD users to discuss and ask questions to ZwCAD technical support staff.
The Live Support option is now available on the ZwCAD home page, where technicians can walk users through questions step by step, helping to solve any problems that may come up while using ZwCAD.
"We are thrilled about the new Live Support option, establishing a new way for users to get timely instruction and technical support from ZwCAD staff", said Owen Zi, ZwCAD Director.
With the new online forum, users now have an intuitive interface for publicly posting questions or answers about ZwCAD products, getting tips and learning from other users' experience.
ZwCAD hopes to build a community where users can gain insightful knowledge and answers from fellow ZwCAD users.
"With our online discussion forum, users are really in the driver's seat".
"As they use these discussion forums, the knowledge base of users will increase with everyone obtaining an increased knowledge of ZwCAD in a timely fashion", said Zi.
"In turn, ZwCAD will have a better idea of which topics are covered most frequently and we will be able to incorporate this user feedback into future product development and forum tips".
The ZwCAD forum and Live Support is open to all, but to join in on specific discussions, or post your individual ideas, and feedback, you must join the ZwCAD forum by creating a username and password.
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